Faq’s

VITRUM can be a stunning feature in any type of application providing the beauty of natural stone with the added benefits of stain, water, heat, scratch and impact resistance.

VITRUM surfaces is made up of 86% glass and 14% resin.

Whilst VITRUM surfaces can tolerate brief exposure to heat we recommend that hot items are never placed directly onto your VITRUM surfaces. We advise that you always use a trivet or hot pad to rest your hot items on.

VITRUM is a new crystalline silica free product developed as a healthy and safer alternative to engineered stone. Although it looks like engineered stone, performs the same and has very similar product characteristics it is produced with approximately 86% amorphous material and approximately 14% resin.

VITRUM surfaces has no crystalline silica content and is classified as a glass product, which means it is not part of the banned engineered stone products.

Natural stone, marble is undeniably beautiful but requires regular sealing as it is both more absorbent and softer than VITRUM surfaces. VITRUM surfaces has the beauty of natural stone with numerous added benefits. Unlike natural stone, VITRUM surfaces does not require regular sealing. VITRUM is available in a variety of stunning colours which nature has not been able to replicate. As VITRUM surfaces is manufactured in controlled conditions there is much less chance of colour variation than there is with natural stone.

Currently there are 24 current QSTONE colours available in VITRUM surfaces. In September, 2024 there will be a further 20 new VITRUM colours.

Although most brands of glass composite slabs possess very similar physical properties, what you will receive with VITRUM surfaces is unsurpassed customer service and commitment. VITRUM surfaces will follow the footsteps of ourprevious well-established brand, QSTONE, in Western Australia and the distributor, JH Wilberforce, is also a prominent and respected business in WA, having serviced the building industry trades for over eighty years.

VITRUM surfaces is suitable for benchtops, splashbacks, vanities, wall cladding and flooring. We do not recommend VITRUM surfaces for outdoor use as prolonged exposure to UV radiation can cause the pigment in the surface to fade over time.

Whilst laminates are a fantastic, cost-effective alternative they simply do not compare to the beauty and durability of VITRUM surfaces. Laminates do possess some resistance to impact, scratching, staining and heat but not to the extent of VITRUM surfaces. They are much more susceptible to damage and consequently are not covered by the same kind of warranty you’ll be guaranteed with VITRUM surfaces. With proper care and maintenance you can expect your VITRUM surfaces surface to last for many years. Over the same period of time, even with care, a laminate surface is prone to chip and deteriorate. VITRUM surfaces is the smart choice for a surface that will last.

Click here to download the Care & Maintenance Card

VITRUM is on display at:
JHW Showroom 100 Mulgul Road
Malaga, Western Australia 6090

Alternatively, you can also visit HOMEBASE Expo at Subiaco.

https://www.homebaseperth.com.au/displays/benchtops-splashbacks-and-surfaces/qstone/

Yes, VITRUM surfaces is scratch and impact resistant. The surface of VITRUM surfaces measures 9H pencil hardness compared to a 6H hardness of most other solid surfaces. VITRUM surfaces will withstand general everyday use however it is not indestructible. We advise that no heavy loads are placed upon your VITRUM surfaces benchtop and we always recommend the use of a chopping board when using a knife.

Yes, VITRUM surfaces is stain resistant. VITRUM surfaces is an impervious, non-porous material with an absorption rate of only 0.01%. VITRUM surfaces will resist staining from most household products including fruit juice, coffee, tea, wine, water-based markers, liquid food dyes, nail polish and nail polish remover.

VITRUM surfaces is a non-porous, hygienic material suitable for use in food preparation areas such as kitchen benchtops. It has been approved by the NSF for use in food preparation.

Joins are normally not required in applications of fewer than 3.2 metres in length. Applications longer than 3.2 metres will require joins. However, depending on the size of the grain of the stone and the quality of the workmanship, these joins should be generally inconspicuous, but not seamless.

All VITRUM products should be cleaned with specifically formulated stone cleaners which are designed to protect and maintain the appearance without risk to the quartz stone. General cleaning can be undertaken using VITRUM Sanitize with a microfibre cloth. Warm water with a mild detergent such as dish washing liquid or, similar can also be used. VITRUM recommends VITRUM Crema, a soft sponge and a microfibre cloth for major, or stubborn cleaning.

To avoid possible complications, all VITRUM products should be cleaned and maintained regularly.

Click here to read the Care & Maintenance Card

There are a variety of different profiles available for your VITRUM surfaces benchtop.

For more information on available profiles, please speak to your stone mason of choice.

Slab thickness is 20mm, however speak with stonemason about providing thicker benchtop options.

As VITRUM is manufactured in a controlled environment there is much less variation between slabs than there is with natural stone. When stone is supplied to the stonemason/cabinet maker we endeavour to send stone from the same batch to minimise colour differentiation.

Any type of drop in or under-mount sink including porcelain, stainless steel, cast iron or solid surface may be used with VITRUM surfaces.

VITRUM is distributed by JH Wilberforce Pty Ltd.
Please contact us on: (08) 9340 6222

Please contact one of our Business Development Managers on: (08) 9340 6222.
Alternatively, please click here to request a brochure.

Please contact one of our Sales Representatives on: (08) 9340 6222.
Alternatively, please click here to request a brochure.

Visit our Selection Centre to speak to one of our friendly customer service team, OR call JH Wilberforce on: (08) 9340 6222:
JHW Showroom - 100 Mulgul Road Malaga, Western Australia 6090

The Distributor warrants that VITRUM surfaces supplied to the Fabricator will retain its integrity and remain free from defects arising from its slab manufacture for a period of 10 years commencing from the date of installation subject to the terms and conditions specified in the warranty.

View Warranty

VITRUM surfaces can be used as a splashback, however there are requirements that need to be followed and should be recognised before cupboards and benchtops are designed and signed off.

If installing VITRUM surfaces as a splashback, in accordance with AS/NZS5601 Standards, the gas cooktop requires a 200mm gap from the periphery of the gas burner to the VITRUM splashback. If selecting a gas burner, we strongly recommend you speak with your cabinetmaker/builder or stonemason and inform them of your decision. The main reason for this is due to the 200mm setback from the edge of the burner, in which the benchtop size (width) may need to increase to accommodate required setback (AS/NZS5601standard).

If installing an induction, or electric cooktop, the setbacks are not as great and only require a 50mm gap from the back edge of the cooktop to the VITRUM splashback